Description and Responsibilities
About OpsTech IT
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
The OpsTech IT Centralized team provides world-class remote IT technical services & support to Amazon’s World Wide Fulfillment Operations teams on a 24x7 basis from regions around the globe. Members of the OpsTech IT Centralized team solve a wide variety of IT issues and are the first point of escalation for our customers to resolve issues in an expeditious manner. Team members in North America, typically work on 4 day, 10 hour per day shifts.