Reporting to the Director of Notary Experience & Engagement, we're looking for a collaborative, energetic and results-driven analyst, with experience in supporting a wide variety of operations & consumer related responsibilities. This is a new and impactful role dedicated to building and supporting the data infrastructure of our Notary Operations organization. You’ll be the investigator that helps us find the stories within the information and turn it into meaningful actions and progress.
Create reports & dashboards for internal stakeholders.
Work with Operations leaders to identify & build data insights to hold a reliable pulse on defined KPI’s for each pillar offering.
Define new collection techniques & support data integrity initiatives.
Use graphs, infographics & other creative methods to visualize data effectively.
Collaborate, acquire & organize data from primary & secondary sources to maintain effective data infrastructure & systems supporting Notary Operations.
Tackle assigned data insight projects & tasks in partnership with the Operations team for data focused communications, review meetings or presentations.
Create presentations and reports based on recommendations and findings.
Transform complex information and data sets into an easy to follow output that enables teams & readers to be empowered to take action quickly.
3-5 Years of Data & BI Analyst experience in a fast paced/SaaS focused environment. Ideally exposure to both B2B & B2C business models & operating KPI’s.
Exceptional analytical & problem solving skills
Timely turn-around skills with methodical approach to execution
Demonstrated ability to communicate clearly and effectively to a variety of audiences & key stakeholders.
An innovative & driven individual who takes initiative & surfaces new ideas to ensure data infrastructure is forward thinking & reliable.
Experience writing SQL. Familiarity with Metabase & Salesforce a plus.
Competitive salaries & equity
Heavily subsidized medical, dental, and vision
401k with 4% match
Unlimited PTO & flexible work schedules
Fully-distributed team: work from anywhere in the U.S.
Paid parental leave
Annual budget for personal learning & development
Small, cross-functional teams
Strong emphasis on collaboration & mentorship
Paid lunches (through Grubhub) + regular Lunch & Learn sessions
ABOUT THE COMPANY:
Our Core Values:
Solve Problems That Matter: We serve some of the most important moments in people's lives. It's a responsibility we embrace by focusing obsessively on the issues that will have a quantifiable impact on our customers and our company growth.
Yes Before No: We are optimistic about our ability to change lives by transforming outmoded processes. We believe our efforts can create a better future, and it is our attitude that will allow us to pull that future closer.
Start With Why: We don't presume to understand the intentions of the people around us, whether coworkers or customers. We ask honest questions and listen to feedback in order to gain insight, build trust, and create memorable experiences.
Stamp Together: We create a strong team and a welcoming workplace by valuing diverse perspectives. Every role in our organization is supported and valued equally, without regard to location or background.
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age.
Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal transactions processed remotely. We’ve been dealing with a number of challenging (but interesting!) scalability issues, as more and more global enterprise companies look to Notarize to help them speed up business processes and provide better customer service in a new, fully-remote world. We’re building the team that will operate a critical platform company in tomorrow’s economy. Come join us!
Notarize is proud to be a fully-distributed team. Employees can work from anywhere in the United States - all 50 states and D.C too.
If you are passionate about data and authoring transformative analysis efforts to improve & further drive your company’s reach, let’s talk! Our mission at Notarize is to change the way people work and create an ecosystem that supports all contributors & recipients, to easily adopt technology. The Notary industry is a pioneering leader in adopting technology and an important client at Notarize. Their success and longevity on the Notarize Platform is part of our core operating philosophy.
Notarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you.